Built for the trades · Veteran owned · Managed for you
They picked somebody else. He wasn’t better than you. He just had more reviews.
When a water heater goes at 6:40 on a Tuesday, nobody researches. They search,
they see three names, and they call whoever looks the most trusted. That is the review count,
and it is the whole decision. Iron Cedar asks every one of your customers, after every job,
automatically — so the number climbs without you remembering to ask.
Hi Sarah, this is Ridgeline Plumbing. Just checking everything looks
good with the water heater today?
All good, thank you! He was in and out in an hour.
Automatic · next morning
Glad to hear it. If you have thirty seconds, would you mind leaving
us a Google review? It really helps a small shop like ours:
g.page/ridgeline
Check-in sentProblems reach you, not your listing
Review requestedEvery customer · no screening
New Google reviewRidgeline Plumbing · 12 → 13
Three places the job gets lost
Where are you actually losing it?
Usually more than one place at once — the reviews nobody asked for, the
call that went to voicemail, the listing untouched since it was set up. Start with
whichever is costing you most. Adding the rest later costs less than buying it on its
own.
Start here · 14 days free · Review Burst included
Google Review Requests
After every finished job, your customer gets a short message asking how it went, then a
direct link to leave you a Google review. One gentle reminder, then it stops.
A Review Burst in your first week — every past customer you send us gets a
note from you, with your photo and their first name on it
A check-in first, so problems reach you and not your listing
Then the review request, with a one-tap link
One reminder to anyone who has not left one — then nothing
Every customer asked. No screening, no filtering
Your review count tracked so you can watch it move
Everything in the review plan, plus the other half of the problem: the calls and
enquiries you miss while you are working. Add a managed website if you need one.
Google review requests, included — the whole review plan
Missed-call text-back and after-hours reply
Enquiry alerts the moment a form comes in
Estimate follow-up on quiet leads
Calls, texts, email and forms in one app
A managed website if you want one — or we connect to the one you have
Not sure where you stand? The free audit shows your review count against
the businesses ranking above you, and what else it can back with evidence.
Run the free Google listing audit
— a minute, and it costs nothing.
The gap
Six ordinary moments where the job goes to somebody else.
The first one is where most people start — free for 14 days. The other five are the rest of
the system. None of them is a marketing problem — they are six ordinary moments in a
working week where the job quietly goes to somebody else.
The happy customer never gets asked
You did good work and drove to the next job. It never reaches the profile the next customer checks.
Automatic review requests — every customer asked, every time. This is the review plan — free for 14 days.
You miss the call because you're under a sink
It goes to voicemail. They don’t leave one. They call the next company on the list.
Missed-call text back — they get a reply in seconds, from you, before they dial anyone else.
The 6:40 PM quote request sits until morning
You see it at 8 AM. They already had two other people out and picked one.
Instant confirmation to them, instant notification to you — so it gets answered tonight, not tomorrow.
The estimate you sent last week never got a reply
You priced it, you sent it, and then you got busy. It didn't lose — it went quiet, and quiet reads as no.
Automatic estimate follow-up — a check-in, one reminder, then it stops.
Your site gives them nothing to press
No tap-to-call, no job request button, no way to text you. They pinch, zoom, give up. Eight seconds, gone.
A site built to be used on a phone — one-tap calling and a working job request form on every page.
The finished job never gets marked complete
The automation cannot know the job ended, so the review request never starts.
A simple Job Complete stage — move it once and the request goes out. It is the only thing you have to do.
Every moment above assumes the customer already reached your website. Most
never get that far — they search, they read the map result, and they decide there.
That listing is a separate piece of work.
They search, they never scroll
Somebody types “plumber near me” and picks from the map. If your listing is
thin or wrong, you are not in that decision — and they never see your website
at all.
Your listing says the wrong thing
Old hours, a service you dropped, a number that rings nowhere. Google also edits
listings on its own. Yours is kept correct, and you are told when it changes.
Nobody is posting, and nobody is replying
Photos, offers and updates go up for you each month, every finished job is asked for a
review, and you get help writing the replies. All of it on the page they read first.
Review requests start with 14 days free and no
minimum term. The bigger plans start with three months, then go month to month with 30
days’ notice. Move up a plan whenever you like.
You see the exact price in writing before you sign
or anything is charged.
Your work already shows your standards. Your website and follow-up should too.
The free part is a Google Business Profile audit: two or three issues I can back
up with evidence that may be making it harder for customers to understand or contact you, yours
to keep whether we work together long term or not. The rest of the twenty minutes is yours.
Bring your website, or the part of the job that keeps eating your evenings, and I'll tell you
straight whether I can help.
